This is pretty important (especially since I’m getting ready to post new coloring pages, send out the new pins & go live with my Twitch channel) so that you don’t miss out on anything!
Again this morning I got the note from Patreon says that I had almost FIFTY credit card declines for this month >__< It’s important that you have a valid credit card here (just like at Netflix, lol) because if it declines, the system boots you out =(
So! Just a public service announcement – if you haven’t lately, please take the time to go to your Payment Methods right here:
https://www.patreon.com/settings/payment
and make sure the card you have on file is up-to-date, with a current expiration date, correct billing info, etc. Patreon is easy to forget (don’t I know it!) as opposed to other website or utility subscriptions, so it’s very easy to forget to update a new expiration date or card number, etc. but luckily it is VERY easy also to update – just click that link above (make sure you are logged in). Since Patreon is a subscription-based service, you need to have a valid cc here to see the posts, get the perks, be included in all the giveaways, get your pins (if you are a Pin Collector) and all that good stuff, so please just take five seconds to make sure your CC is up-to-date.
If your account says “Declined” and you don’t know why – just call the phone number on the back of your credit/debit card and let your cc/bank know that YES you are a Patreon Patron (sometime credit card companies randomly decline Patreon because they don’t recognize the charge – LOL).
Thank you guys! I’m getting ready to post a brand new coloring page today, and we’re getting ready to send out the “Releasing Fireflies” and “Clockwork Dragonling” pins so be sure your account is valid so you don’t miss out!!
XO
Jasmine
